Monthly Archives: August 2019

Grand Mosque cleaned four times a day during Hajj

Sanitizing and perfuming the Grand Mosque is highly important — the permanent cleanliness and the pleasant odors remain engraved in the memory of the mosque’s visitors. But it isn’t an easy task — over 4,000 people work around the clock to provide a pleasant and clean place for worshippers to perform their prayers. Over 3,000 […]

Jamarat: Crowd management at the heart of Hajj

One of the biggest showpieces of Hajj infrastructure is Jamarat Al-Aqaba, constructed at a cost exceeding SR 4.2 billion ($1.12 billion) and capable of handling a flow of 300,000 pilgrims per hour. The 950-meter long and 80-meter wide structure is designed to support 12 floors and accommodate five million pilgrims in the future if needed. […]

Saudi ministry offers Hajj hotline and ‘Fatwa Robot’ service

The Saudi Ministry of Islamic Affairs is offering a free hotline to answer all questions related to pilgrimage rituals on the contact number 8002451000. The service covers eight languages, including Arabic, English, French, Urdu, Turkish and Indonesian. Pilgrims can choose to listen to electronic messages about the rites of Hajj and Umrah, general messages from […]

How Saudi Arabia plans to meet the water needs of holy sites

As pilgrims arrive in Saudi Arabia to perform Hajj, accommodation, transportation and the safety of more than 2 million people are some of the biggest issues the Kingdom’s authorities have to deal with. But there is another daunting challenge that does not attract the same amount of media attention: The water requirements of such a […]

Saudi forum reveals smart technologies used to enhance pilgrims’ Hajj experience

Smart technologies being used and developed in the Kingdom to improve services for Hajj pilgrims were revealed at a forum held in the holy city of Makkah. Saudi Interior Minister Prince Abdul Aziz bin Saud bin Naif inaugurated the “Advanced Technology Utilization on Hajj – Smart Hajj” gathering on Sunday at Umm Al-Qura University’s King […]

Saudi Arabia puts in place new measurement tools for Hajj quality control

Saudi Arabia’s National Center for Performance Measurement (ADAA) has announced the launch of measurement operations for this year’s Hajj season. The center will target 50 services provided by 16 government agencies to pilgrims from Saudi Arabia and around the Islamic world in Makkah, Madinah, Jeddah and Taif. “The center follows specific measurement criteria based on […]

Saudi Arabia lauded for efforts to serve pilgrims

Saudi Arabia has been lauded for its “outstanding” efforts in servicing the needs of millions of Muslims from around the world performing Hajj and Umrah. Chairman of the Egyptian Parliament’s tourism and aviation committee, Amr Sadqi, praised the Kingdom for the development of the Hajj season to facilitate the pilgrimage. Meanwhile, in a separate tribute, […]

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